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Training & Resources

XGS OPS Training and Resources have been developed to support every user’s transition to the new system, every step of the way!  In Phase 1, the employees that will transition their work to XGS OPS will be City Drivers, City Planners and Dispatchers, Customer Service, and OS&D.​

Email reminders will be sent to all who will be transitioning to XGS OPS at your center location that will include access and instructions to complete training!​

Training Tools

Video-Based Self-Study Training

Tool

Self-study, training courses will be accessed in the new XGS LMS.

Access Provided

30 Days Prior

Quick Reference Guides

Step by step guides available in the LMS, linked to each training course!

30 Days Prior

In-Person + Virtual Instructor-Led Training

Upon completion of self-study training, you will be invited the live training classes to review features and ask questions of system experts and

2 Weeks Prior

Go-Live Support

Self-study, training courses will be accessed in the new XGS LMS.

Day Of/Week Of